Here at iHousesDirect.com, we take the issue of our customer privacy very seriously. In the interest of providing you with the best service possible, we pledge to protect your personal information and provide you with the highest level of security possible so you can feel safer using our service.
We will never disclose or willingly provide any information to third parties unless authorized by you expressly. The following explains some of the kinds of information we collect from you, how we use it, and how we keep it safe.
IP Address
We collect your IP address (Internet Protocol address) as a way of obtaining broad demographic information about how people use our site. Your IP address also works as a sort of identification for you on our system.
Cookies
Cookies are small bits of information used as a way of remembering your profile and user stats when you visit our site. Most internet sites use Cookies. They do not contain any information that may be used to identify you personally. Cookies contain information that will speed up your use of iHousesDirect.com when you are a returning visitor by letting us deliver content that is specific to your needs as a user based on your previous visits to the site. We also use cookies to figure out trends in your use of our site as well as the general population's use of our site to see what is most valuable to our users.
Advertisements
At iHousesDirect.com, we sometimes allow other companies to display advertisements on our site. These ads may use cookies, to which we do not have access. When you register for iHousesDirect.com, we will ask you if you want to receive certain news briefs, promotional offers, and information related to our service. If you choose to receive this information, it may be sent to your email address. Advertisement cookies or the companies that use them have no access to your personal information.
Registration and Contact Information
We may use your contact information, i.e. your email, to contact you regarding features on our site, updates or new information about our site, or problems or changes to your account. Your e-mail is also used to verify our communications with you, and offer promotional offerings having to do with our site.
We also collect certain demographic information as well as statistics or information about your use of our site to learn about our customers and better design our site for their ease of use. We use this data also to tailor your personal experience by providing content and services we believe you will be interested in.
Email
iHousesDirect.com provides e-mail notification on all kinds of issues regarding our site for our members. If you wish not to receive these updates, simply let us know. Simply send our team an email at info@iHousesDirect.com and include the word 'unsubscribe' in the subject line and body of the email.
Tools
iHousesDirect.com offers certain tools to help you keep track of properties and other information having to do with your use of our site. We do not provide this information to anyone.
Order Forms
In order to collect your personal information for payment of certain products and services you purchase while using iHousesDirect.com, we use several kinds of order forms. We will collect your credit card information for these types of payments (see below to learn how we safeguard your financial information). In order to perform credit checks and loan applications, we must also collect your social security information. See the section on Disclosure to learn more about how we use this information.
Surveys
During the time you spend on iHousesDirect.com, you may be presented with surveys concerning how you use our site and its services. You are completely free to ignore these surveys, but if you choose to fill them out, we will not use the information provided for anything other than obtaining demographic information and getting to know our customers better. We will not give this information out to anyone.
Security
In order to protect your social security and credit card information, we store none of it on our site. While this means that you may have to enter your credit card information every time you need to use it, we believe the security of that information is of greater importance. When you transmit your credit card information, it will always be through a secure server using the most up-to-date encryption software that exists.
The other personal information of yours that we do store on our site is protected by a firewall of hardware and software that is designed to protect your information. You select a password and without it, no one can access your information.
Some of our third party advertisers have their own Privacy Policies. We suggest you review their Privacy Policy before providing any information to them.
Links
While visiting iHousesDirect.com, you will find links to other sites. Review their Privacy policy before providing them with any information. We have no control over the actions or use of your information by any other site.
Disclosure
In order to provide our members with a high quality of service on iHousesDirect.com and access to other helpful services, we team with business partners to help us bring you what you ask for. Occasionally, we share data with other people or organizations to help them bring you that service (never your credit card or social security information). We may also hire consultants and experts to help with our service that may need access to areas containing member information. However, we take great care in ensuring that these consultants obey a strict contract that outlines that they will not use or record any member information for any other purpose than use on our site.
Opting Out of Partner Communications
If you choose, you can decide not to receive any communications from our partner websites. Simply contact out Customer Service and tell us so. To be taken off a specific mailing list, reply with the word "unsubscribe" in the subject header.
Contacting Us
If you feel that there has been a transgression of this Privacy Policy during your use of iHousesDirect.com, please don't hesitate to contact us immediately. Please be sure to also contact us with any questions or concerns you may have concerning this policy at any time. You can find instructions for contacting us under the "Contact Us" Menu on our home page. Be sure to check back for updates to our Privacy Policy every few weeks.
Further Disclaimer
iHousesDirect.com is not responsible for the risks inherent in use and operation of the internet, and our Privacy Policy is not to be applied in any way that is contrary to law or government regulation. We reserve the right to make amendments to this Privacy Policy at any time we see fit.
iHousesDirect.com and its staff reserve the right to at any time divulge your personal identity to the proper authorities if required by law in order to conform with a law, court order, governmental orders or legal proceedings. We also reserve the right to divulge your identity to the proper authorities if we feel it is in the interest of protecting the rights and/or property of iHousesDirect.com Inc., its affiliates, or our other users.
Risk-Free Warranty and Guarantee
We offer our users the following guarantee that their use of iHousesDirect.com will result in the successful sale of your property.
If you list your property on iHousesDirect.com in accordance with one of our membership plans and it does not sell, or you don't receiving a binding offer for a sale, you qualify to be refunded the money paid toward your home listings. Or, if you signed up for our service and qualified under our Risk-Free guarantee, you are entitled to receive the amount paid for your home listing upon the closing of your sale.
To qualify for our Risk-Free guarantee, follow the instructions at the following web address: http://www.iHousesDirect.com
Once the successful sale of your home completes, you must send a copy of your HUD Closing Statement to the following address to qualify for our Risk-Free guarantee:
(Insert Address Here)
iHousesDirect.com will not be responsible for your rights under our guarantee, and you will not receive your listing fee refund if any of the following conditions apply:
You have violated the "Terms of Service" agreement of iHousesDirect.com
You have violated the terms and conditions of a real estate sale agreement. We reserve the right to investigate the title of the home.
You submitted a listing with incorrect contact information, or any other misinformation of any kind.
Only One refund is allowed per listing provided.
This warranty is exclusive and replaces all other warranties associated with the service or home in question. IHousesDirect.com is not liable for indirect, incidental, consequential or special damages incurred. Also, the information provided on iHousesDirect.com is provided "as-is". We do not make any claims or guarantees regarding the accuracy or authenticity of information regarding listings including, but not limited to pricing, description, designs, or property information. It is the user's responsibility to investigate the authenticity of the claims of listings and all information provided on iHousesDirect.com. All information included on the site is subject to sudden change without notice.